Effective Date: 10/30/2025
Last Updated: 10/30/2025
1. Introduction
Welcome to B Hive Wellness (B Hive Medical LLC) (“we,” “our,” “us”). We are committed to protecting your privacy and the confidentiality of your health information.
This Privacy Policy describes how we collect, use, disclose, and protect your personal and medical information in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and Arizona state law (A.R.S. §12-2291 et seq.).
By receiving care at our clinic or using our website, you consent to the practices described in this policy.
2. Information We Collect
We collect only the information necessary to provide safe, effective medical and wellness services, including:
A. Personal Information
- Name, date of birth, gender, and contact details
- Mailing address, phone number, and email address
- Emergency contact or next of kin information
- Payment, billing, and insurance details
B. Medical and Health Information
- Medical history, diagnoses, treatment plans, and progress notes
- Test results, imaging, and lab reports
- Provider notes, prescriptions, and referrals
- Any other health data necessary for your care
C. Digital and Technical Information (Website Use)
When you interact with our website or online forms, we may collect:
- IP address, device type, and browser data
- Cookies and usage analytics (to improve our online experience)
3. How We Use Your Information
We use your information to:
- Provide medical and wellness treatments
- Schedule and confirm appointments
- Maintain accurate health and billing records
- Process insurance claims and payments
- Communicate with you about your care
- Meet legal, regulatory, and reporting obligations
- Improve our clinical operations and patient experience
We will never sell, lease, or trade your personal or health information.
4. Disclosure of Information
We may share your information only as permitted or required by law, including:
- With other healthcare providers involved in your care (e.g., specialists, labs, pharmacies)
- With insurance companies for payment or claims purposes
- With authorized business associates (e.g., billing, IT, or transcription services) under strict confidentiality agreements
- With regulatory or public health authorities (e.g., the Arizona Department of Health Services) when required for compliance or public health reporting
- When required by law, such as in response to subpoenas, court orders, or mandatory reporting obligations
5. Data Protection and Security
We maintain administrative, technical, and physical safeguards to protect your health information against unauthorized access, disclosure, or misuse.
Access to your records is restricted to staff and healthcare professionals who need it to perform their duties.
Electronic health records are encrypted and stored securely in compliance with HIPAA standards.
6. Your Rights Under HIPAA and Arizona Law
You have important rights regarding your health information, including the right to:
- Access and obtain copies of your medical records
- Request corrections if you believe information is inaccurate or incomplete
- Request restrictions on how your information is used or shared
- Request confidential communications (e.g., alternate phone number or mailing address)
- Receive an accounting of disclosures of your medical information
- File a complaint if you believe your privacy rights have been violated
Requests must be made in writing to our Privacy Officer (see Section 10 below).
You will not be penalized or denied care for filing a complaint.
7. Data Retention
We retain medical and billing records for the period required by federal and Arizona state law, typically six years from the date of last treatment or as otherwise required.
8. Website and Online Services
Our website is intended for informational purposes only. If you submit personal information through online forms, it will be transmitted securely using encryption.
We may use cookies or analytics tools to monitor site traffic and improve usability. You can disable cookies in your browser at any time.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with the “Last Updated” date above.
Your continued use of our services after any changes indicates your acceptance of the revised policy.
10. Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy or your medical information, please contact:
Gaspar Wellness
Address: 1860 S. Alma School Rd., Ste. 1 Chandler, AZ 85286
Phone: (480) 361-1955
Email: info@bhivemedical.com
Website: bhivemedical.com
If you believe your rights under HIPAA have been violated, you may also contact the:
U.S. Department of Health and Human Services – Office for Civil Rights (OCR)
Website: https://www.hhs.gov/ocr/privacy/hipaa/complaints/